Contact Check Cashing USA

How can I contact Check Cashing USA?

Call us at 1-833-FLA-CASH to speak with a customer service associate, or fill in the form on this page and we will reply by email. You can also walk into any of our 32 South Florida branches and speak with an associate in person.

How do I find the nearest Check Cashing USA location?

Enter your ZIP code or city in the location finder on this page, or visit our locations page and tap Use My Location. Each store listing shows its address, phone number, hours and whether it is open right now.

Can I contact a specific Check Cashing USA store?

Yes. Every store has its own page with a direct phone number. Find the branch on our locations page and call it directly, or name the store in the Store Location or City field of the form above.

How can I confirm a store's business hours?

Each store page lists its full weekly schedule and shows an Open Now or Closed Now badge based on Florida local time. Holiday hours can differ, so call the branch if you are visiting close to opening or closing.

Are all Check Cashing USA services available at every location?

Most services are offered at all 32 of our branches, but some — notary, currency exchange and the CoinFlip Bitcoin ATM among them — are available at participating locations only. Call your nearest branch to confirm before you visit.

What information should I include in the contact form?

Tell us your name, an email address and phone number we can reach you on, the service your question is about, and the store or city involved. The more detail you give, the faster we can answer.

What information should I avoid sending through the contact form?

Never send financial or sensitive personal information through this form — no account numbers, card numbers, Social Security numbers or photos of checks or IDs. If we need any of that to help you, we will ask for it securely.

Can I share feedback about a recent store visit?

Yes, and we would like to hear it. Choose Feedback About a Store Visit in the form above and tell us which branch you visited and when. You are also welcome to leave a public Google review.

How long does it take to receive a response?

We aim to answer messages within one to two business days. If your question is urgent, calling 1-833-FLA-CASH or the branch directly is the fastest way to get an answer.

Can businesses contact Check Cashing USA?

Yes. We work with South Florida businesses on corporate check cashing and payroll needs. Choose Corporate Check Cashing in the form above, or call 1-833-FLA-CASH and ask for our business services team.

Can I send documents through the contact form?

No. The form does not accept attachments, and it should not be used for documents that contain personal or financial details. Bring any paperwork to a branch, where an associate can review it with you in person.